1. INTRODUCTION
Welcome to the Terms of Use for Astro Africa Technologies Limited (“Astro”), a payment services platform that specializes in gift card exchange and cryptocurrency trading.
These Terms of Use outline the conditions and regulations that apply to your access and use of our website and services. By using our platform, you agree to comply with these Terms of Use, as well as all applicable laws and regulations. Please read these terms carefully before using our services to ensure that you understand your rights and obligations as a user of our platform. If you have any questions or concerns, please don’t hesitate to contact us.
2. ABOUT ASTRO
Astro is a comprehensive platform that offers a range of services, including payment processing, gift card exchange, and cryptocurrency trading. Our platform provides users with a seamless and secure way to manage their financial transactions, whether it’s through buying and selling gift cards, exchanging cryptocurrencies, or making online payments. We pride ourselves on our dedication to providing a user-friendly experience while maintaining the highest level of security for our customers. With a team of experienced professionals, we strive to deliver exceptional service and support to ensure our customers’ satisfaction. Whether you are a seasoned cryptocurrency trader, a new
user looking to exchange gift cards or you require online payment services, Astro is the platform for you.
3. PRIVACY NOTICE
Astro is committed to protecting your privacy by safeguarding your personal information in accordance with global best practices and in compliance with the provisions of the Nigerian Data Protection Act 2023, regulations made pursuant to it, and other data protection regulations in your country of residence.
Our Privacy Policy explains how we collect, use, and share personal information when you visit our website.
4. REGISTRATION
For a wholesome experience on our website, customers are required to register and create an account. Requisite information for creating an account on our website include your full name, email address, username, occupation and phone number. You are also required to provide certain transactional details including those of your debit card or credit card. You agree to provide, accurate, current, and complete information about yourself as prompted by the relevant registration form accessible on our website. You also agree to update your information with us as events necessitate. We may seek to verify your information (by ourselves or through third parties) after which we will approve the creation of your profile as long as it poses no threat to our objectives at Astro.
You are solely responsible for maintaining the confidentiality of your profile details and for any and all activities that occur in relation to your profile. You undertake to
immediately notify us of any unauthorised use of your profile or any breach of security. We are absolved of liability for any loss or damage arising from your failure to comply with this provision.
5. AGE RESTRICTION
You must be at least 18 years of age to become an eligible customer on our platform. If you are under 18, you may only explore our services with the involvement of a parent or guardian. By using our website, you represent and warrant that you are at least 18 years of age and you agree to abide by every provision of these Terms of Use.
6. CHANGE OF INFORMATION
Astro reserves the right to modify, update, or replace any part of these Terms of Use at any time. It is your responsibility to check this page periodically for any changes. Your continued use of our platform following any modifications to these Terms of Use constitutes acceptance of those changes. We may also, at our sole discretion, modify or discontinue our platform or any part of it without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the platform.
7. LINKS TO THIRD-PARTY WEBSITES OR APPLICATIONS
Our website may contain links to third party websites and portals for downloading third party applications. These links are provided solely as a convenience to you and not as an endorsement by us of the content on such third-party websites. We are not responsible for the content of linked third-party websites and do not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk. Your use of third-party websites is subject to the terms of use for such websites.
8. USERS’ REPONSIBILITIES
You acknowledge that you are solely responsible for any and all activities that occur through your profile and/or during your usage of our platform, and for any content or information you provide through our platform. You agree not to use our platform for any illegal, fraudulent, or unauthorized purposes, including but not limited to money laundering, terrorist financing, or any other criminal activity. You also agree not to use our platform to transmit any viruses, malware, or any other malicious code that may harm our platform or other users.
By using our platform, you acknowledge and agree that you are solely responsible for any risks associated with your use of our platform, including but not limited to the risk of loss or damage to your funds, gift cards, or cryptocurrencies. You agree to hold Astro harmless from any losses, damages, or claims arising from your use of our platform, including but not limited to any breach of these Terms of Use.
9. TRANSACTION PROCESSES AND PAYMENT
Astro uses third-party payment processors such as Fincra , Flutterwave , Paystack,
Redbiller and a host of others to process payments for transactions made through our platform. You agree to pay all fees associated with your use of our platform, including but not limited to transaction fees, processing fees, and any other applicable fees. We reserve the right to change our fee structure and to which we shall notify you in advance. You acknowledge that Astro is not responsible for any loss, damage, or claims arising from any errors or delays in payment processing caused by the third party payment processor. We do not guarantee the availability or performance of any payment processor, and we shall not be liable to you or any third party for any such errors or delays.
You also acknowledge that the processing time for cryptocurrency transactions may vary based on the network congestion and other factors beyond our control. Astro does not guarantee the timeliness or accuracy of any cryptocurrency transaction, and we shall not be liable to you or any third party for any delay or loss resulting from such transactions.
By using our platform, you authorize us to share your payment information with third-party payment processors for the purpose of processing your transactions.
10. UNACCEPTABLE USE
You agree not to use Astro for any unlawful or fraudulent activity or any activity that could harm or disrupt our platform, other users, or any third party. This includes, but is not limited to, engaging in any of the following activities:
Violating any applicable laws or regulations, including but not limited to those
related to money laundering, terrorist financing, or any other criminal activity.
Intentionally or unintentionally transmitting any viruses, malware, or any other
malicious code that could damage or disrupt our platform or other users' devices or networks.
Hacking, reverse engineering, or otherwise attempting to gain unauthorized access to our platform or any other user's account.
Using any information obtained from our platform to engage in any unlawful or
fraudulent activity.
Engaging in any activity that could harm our reputation or that of our partners or
affiliates.
Attempting to sell, transfer, or exchange gift cards or cryptocurrencies that have
been obtained through fraudulent or illegal means.
Using our platform to harass, intimidate, or threaten any person or entity.
Impersonating any person or entity or misrepresenting your affiliation with any
person or entity. We reserve the right to investigate and take appropriate legal action against anyone who violates this clause, and we may delete your profile and/or report you to the relevant authorities if we suspect that you have engaged in any unacceptable use of our platform.
11. INTELLECTUAL PROPERTY
The content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Astro and is protected by copyright and trademark laws. You may not use any content on our website for commercial purposes without the express written permission of Astro. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content or information obtained from our website without the prior written consent of Astro.
If you wish to use any content on our website for non-commercial purposes, you may do so provided that you give proper attribution and recognition to Astro and do not modify the content in any way. Any unauthorized use of the content on our website may violate copyright, trademark, and other laws, and could result in legal action. Astro reserves the right to pursue all legal remedies available under the law against any unauthorized use of its intellectual property.
12. INDEMNITY
You agree to indemnify and hold Astro and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your use of our website, your violation of these Terms of Use, or your violation of any rights of another user.
13. LIMITATION OF LIABILITY
While we would try our best to ensure that you enjoy safe and seamless experience on our platform, you are also largely responsible for the use of our gift card and cryptocurrency trading platform. We make no representations or warranties of any kind, express or implied, as to the operation of our platform or the information, content, materials, or products included on our platform. We will not be liable for any damages of any kind arising from the use of our platform, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. We will not be liable for any failure or delay in performance of our obligations under these Terms of Use if the delay or failure arises from any cause beyond our reasonable control, including acts of God, acts of terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made eventuality outside of our control. This limitation of liability shall apply to the fullest extent permitted by law in your country of residence. If any provision of this limitation of liability clause is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect and enforceable.
By using our gift card and cryptocurrency trading and payment services platform, you acknowledge that you have read and understood this limitation of liability clause and that you agree to be bound by its terms and conditions.
14. APPLICABLE LAW
These Terms of Use and your use of our website shall be governed by and construed in accordance with the applicable laws prevailing in your country of residence, without giving effect to any principles of conflicts of law.
Any legal action or proceeding arising under these Terms of Use or in connection with your use of Our website shall be instituted in any court of competent jurisdiction within your country of residence.
15. SEVERABILITY
If at any time one or more provisions of these Terms of Use is adjudged to be illegal,
invalid or unenforceable in any respect under the law, the legality, validity or
enforceability of the remaining provisions of these Terms of Use shall not be in any way impaired or affected as a result thereof.
16. TERMINATION
You may terminate this Agreement by deactivating and deleting your profile on our
platform. We may suspend your profile and your access to our services or terminate these Terms of Use, if:
we are required to do so by a law or judicial pronouncement;
we are directed by a ministry or agency of government; or
where a suspicious or fraudulent transaction occurs.
17. COMPLAINTS
If you have any complaints or reservations about us or any of the services we provide, you may contact us via …