INTRODUCTION

Hey there!

Welcome to Astro Africa Technology’s (“Astro”) Privacy Policy. We take your
privacy very seriously and are committed to protecting your personal information.
This policy describes how we collect, use, and share your information when you
use our website or services related to gift cards and cryptocurrency trading and
for making online payments.

Astro’s unmatched reputation stems from providing bespoke services associated
with trading gift cards and cryptocurrencies, and facilitating swift and seamless
payment services. To provide these services to you, our esteemed customers,
we collect certain personal information from you. This policy explains how we use
and protect that information.

We comply with all applicable laws and regulations, including the Nigerian Data
Protection Act 2023, regulations made pursuant to it and other similar relevant laws in your
country of residence, and have implemented appropriate technical and
organizational measures to ensure that your personal information is kept secure
and confidential. By using our website, tools or services related to gift cards and
cryptocurrency trading and online payments, you are agreeing to the terms of this
Privacy Policy.

Kindly read this policy carefully to understand our practices regarding your
personal information. If you have any questions or concerns, please contact us
via the information provided in this policy.

 

2. SCOPE OF PRIVACY POLICY

Astro’s Privacy Policy applies to all personal information collected by us through
our website or services related to gift cards and cryptocurrency trading and
effecting online payments. This policy also applies to all individuals who use our
services, including customers and visitors to our website.

Please note that this Privacy Policy does not apply to any third-party websites or
services that may be linked from our website or services. We are not responsible
for the privacy practices of these third-party websites and encourage you to
review their respective privacy policies before providing any personal information.
Additionally, this Privacy Policy does not apply to any information that is not
collected by Astro, even if it is related to your use of our website or services. For
example, we do not control the privacy practices of other users or third-party

service providers who may be involved in the exchange of gift cards or
cryptocurrencies, and in the facilitation of general online payment services.
We reserve the right to modify this Privacy Policy at any time, so please check
back periodically for updates. If we make any material changes to this policy, we
will notify you by email or through our website. Your continued use of our website
or services after such changes will constitute your acceptance of the revised
Privacy Policy.

 

3. COLLECTION AND USE OF PERSONAL DATA

Astro guarantees that any Personal Data that is collected from you will be
processed and managed in line with the applicable data protection and privacy
laws. The types of personal information we collect may include:

 Contact information, such as your name, email address, and phone number
 Payment information, such as your credit card details or cryptocurrency
wallet address
 Transaction information, including details about the gift cards or
cryptocurrencies you wish to trade and the financial details of natural or
corporate persons whom you intend to send monies to
 Identity verification information, such as a copy of your government-issued
ID or passport
 Other information you provide to us, such as your feedback or support
requests
We use your personal information for the following purposes:
 To provide our gift card and cryptocurrency trading services
 To process your transactions and payments
 To communicate with you about your account, transactions, or services
 To verify your identity and prevent fraud or other illegal activities
 To improve our website and services, such as by analyzing usage patterns
and preferences
 To comply with legal or regulatory requirements

We will not sell, rent, or trade your personal information to third parties for their
marketing purposes. However, we may share your personal information with
third-party service providers who assist us in providing our services to you, such
as payment processors (Fincra , flutterwave , paystack, Redbiller etc.), identity
verification providers, or customer support platforms.

We may also disclose your personal information to law enforcement authorities,
government officials, or other third parties when we believe it is necessary to
comply with applicable laws or regulations, or to protect our rights or the rights of
others.

Astro will retain your personal information for as long as necessary to fulfill the
purposes for which it was collected, or as required by applicable laws or
regulations.

 

4. DISCLOSURE OF PERSONAL DATA

Astro may disclose your personal information to third parties in certain
circumstances, including:

 Service providers: We may share your personal information with third-party
service providers who assist us in providing our services to you, such as
payment processors, identity verification providers, or customer support
platforms.
 Legal and regulatory purposes: We may disclose your personal information
to law enforcement authorities, government officials, or other third parties
when we believe it is necessary to comply with applicable laws or
regulations, or to protect our rights or the rights of others.
 Business transactions: If we are involved in a merger, acquisition, or sale of
all or a portion of our assets, your personal information may be transferred
as part of that transaction.
 With your consent: We may disclose your personal information to other
third parties with your consent, especially to third parties who are domicile
in a geographical locations without an adequate data protection law.
Should we disclose your personal information to third parties, we will ensure that
appropriate safeguards are in place to protect your personal information. Astro
affirms that it will only disclose the minimum amount of personal information
necessary to achieve the purpose for which any disclosure is made.

 

5. OUR USE OF COOKIES

What is a cookie? A cookie is a small piece of data that is stored on a computer
or device when a customer or user visits a website. It is used to identify the
customer and track their activity on the website. Cookies are often used to
remember preferences, keep track of customers’ trading patterns, or to
personalize the content that is made available to a customer. They can also be

used for security purposes, such as to authenticate the status of a customer or to
detect fraud. Cookies are typically stored in customers’ web browser and are
sent back to the server every time a customer accesses the website.
At Astro, we use cookies and other similar technologies to enhance your
experience on our website and while you explore our services related to gift
cards, cryptocurrency and other contemporary payment services. Cookies are
small data files that are stored on your device when you visit our website or use
our services. We use cookies for the following purposes:

 Essential cookies: These cookies are necessary for the operation of our
website and services. They enable you to navigate our website and use our
services, such as by remembering your login information or trading patterns
and preferences.
 Performance cookies: These cookies help us understand how our website
and services are being used and improve their performance. They collect
information about how visitors use our website, such as which pages are
most popular or how long users spend on each page.
 Functionality cookies: These cookies allow us to remember your
preferences and settings, such as your language or location. They help us
provide a more personalized experience and make it easier for you to use
our website and services.
 Advertising cookies: These cookies are used to show you ads that are
relevant to your interests. They may be used by us or third-party
advertisers to deliver personalized ads based on your browsing activity.

By using our website or services, you consent to our use of cookies and other
similar technologies as described in this Privacy Policy. You can control cookies
through your browser settings and other tools. However, if you choose to disable
cookies, some parts of our website or services may not function properly.
We may also use innovations such as web bugs, clear gifs, web beacons, pixel
tags, and other similar technologies that allow us to track your usage of our
website and services. These technologies do not identify you personally, but they
may be used in conjunction with cookies to help us understand how our website
and services are being used and improve their performance.

 

6. SECURITY

We take the security of your personal information very seriously and have
implemented reasonable measures to protect your personal information from
unauthorized access, use, alteration, or disclosure.

We use industry-standard security measures to protect your personal
information, including physical, administrative, and technical safeguards. These
measures include:

 Secure Sockets Layer (SSL) technology to encrypt and protect the
transmission of sensitive information, such as payment information,
between your browser and our website or services.
 Access controls to limit access to your personal information to only those
employees, agents, or service providers who need to know such
information to provide our services to you.
 Regular review and testing of our security measures to identify and address
potential vulnerabilities and threats.
Despite our best efforts, no method of transmission over the internet or method
of electronic storage is completely secure. Therefore, we cannot guarantee the
absolute security of your personal information.
If you have reason to believe that your interaction with us is no longer secure,
please immediately notify us of the problem by contacting us using the contact
details provided on our website.
We will retain your personal information for as long as necessary to fulfill the
purposes for which it was collected, or as required by applicable laws or
regulations. Once we determine that we no longer need your personal
information, we will securely dispose of it in accordance with global best
practices.

 

7. WHERE WE STORE YOUR PERSONAL DATA

The Personal Data Astro collects from you may be stored in a variety of
locations, including on our servers, on the servers of our service providers, and
on the devices you use to access our services.
Your personal data may be transferred to, and stored at, a destination outside
customers’ country of residence. Your consent to this Privacy Policy followed by
your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated
securely and in accordance with this Privacy Policy.

8. YOUR RIGHTS AS A DATA SUBJECT

As a Data Subject, the law gives some rights to the personal data held about
you. You have the following rights as a Data Subject.

 The right to be informed about the collection and use of your personal
data.
 The right of access to your personal data. You have the right to request a
copy of the personal data that we hold about you, as well as information
about how we use it.
 The right to rectification. If you have any cause to believe that any of the
personal data held about you is incorrect or incomplete, you have the right
to request that it be corrected.
 The right to erasure (otherwise known as the right to be forgotten). You
reserve the right to request that we erase the personal data we hold about
you in certain circumstances.
 The right to data portability. You have the right to request that we transfer
your personal data to another organization, or to you, in a structured,
commonly used, electronic format.
 The right to restrict processing. You have the right to request that we
restrict the processing of your personal data in certain circumstances, for
example if you contest the accuracy of the data or if you object to us
processing it.
 The right to object. You have the right to object to the processing of your
personal data in certain conditions.
 The right to lodge complaints. You fully reserve the right to lodge a
complaint if your Personal Data is being mishandled at the relevant data
protection agency in your country of residence.

9. QUESTIONS OR CONCERNS

If you have any questions or concerns about this Privacy Policy or would like to contact
us for any reason, you can contact us at [email protected]